Documate’s April update introduces status alerts that show you when actions succeed or fail, improved multimedia controls for easier resizing, and quick access to page settings via keyboard shortcuts. We’ve also fixed several issues and made small improvements to tables of contents, heading structures, and performance.

Read more » about Documate April 2025: Status messages & Multimedia controls

Documate’s March 2025 update brings Mural visual boards directly into your workspace and adds quick block deletion tools to speed up document editing. The update also fixes Firefox display issues and makes comments load faster when teams collaborate on documents.

Read more » about Documate March 2025: Mural integration & Improved editing tools

Documate’s February 2025 update brings two major improvements: import your Confluence content with preserved formatting and links, plus enjoy a completely rebuilt attachment system with drag-and-drop file uploads and quick access through slash commands.

Read more » about Documate February 2025: Confluence integration & Attachment handling

This January, Documate introduces native video support and a redesigned attachment viewer, making your documentation more interactive and intuitive. Plus, enjoy smoother content imports, refined table styling, and a range of usability improvements.

Read more » about Documate January 2025: Video support & Enhanced attachments

The December 2024 Documate update focuses on workspace access management with new member controls, public/private workspace settings, and read-only viewing options. These features give administrators more control over who can access documentation while making content more accessible within ServiceNow.

Read more » about Documate December 2024: Workspace access management, Member controls & Read-only mode

Documate’s November update introduces two powerful features: Knowledge Base import functionality that turns existing ServiceNow KB articles into structured workspaces with just a few clicks, and enhanced AI capabilities that let you ask questions directly to your documentation and use text commands for better writing.

Read more » about Documate November 2024: Knowledge Base imports & Advanced AI tools

October brings two new integrations to Documate: LinkedIn connectivity and Metabase dashboards. Enrich your ServiceNow documentation with embedded social media insights and live data visualisations, while enjoying improved cover photo handling and UI refinements for a better documentation experience.

Read more » about Documate October 2024: Connect with LinkedIn & Metabase

This September, we’re expanding Documate’s embedding capabilities with support for Microsoft 365 documents and Pitch presentations. You can now add Visio diagrams, Excel spreadsheets, Word documents, and Pitch presentations directly into your documentation, making sharing and referencing important information easier than ever. Microsoft 365 integration Documentation often needs to include critical information stored in various…

Read more » about Documate September 2024: Microsoft 365 & Pitch integration

This month’s update focuses on how Documate handles embedded content with consistent resizing that maintains perfect proportions. Our new standardised embed support provides a seamless experience across ServiceNow, Miro, Figma, Canva, Loom, YouTube, and PDF documents, ensuring your documentation looks professional with every integration.

Read more » about Documate August 2024: External content & Aspect ratio improvements

July brings shortcuts for action items, integration with Unsplash for beautiful cover photos, and an add-on to save ServiceNow teams a lot of time when onboarding new members.

Read more » about Documate July 2024: Action items, Unsplash covers & Add-on for ServiceNow developers