We build tools for ServiceNow that your teams will actually want to use — clean interfaces, practical workflows, made by architects who know the platform inside out.
Builds specific, scalable, innovative apps/integrations, certified on the ServiceNow store.
Awarded Innovation Initiation Support by FONGIT
Create, organise and share documentation powered by live data from your platform.
Upload PDFs, Word docs, Excel and PowerPoints and turn them into Knowledge Base articles in ServiceNow automatically. No manual reformatting.
Search records, navigate modules and switch instances with a keyboard shortcut. Mac and Windows, no browser required.
Free utilities that cut the clicks out of everyday ServiceNow work. Available on ServiceNow Share.
Documate brings modern documentation into ServiceNow — with live data, real-time collaboration and a clean editor your team will actually enjoy using.
News and updates from SwissFlowIt.
Importmate is now available on the ServiceNow Store as a certified application. Any admin can install it directly from their…
Documate is now available on the ServiceNow Store as a certified application. Any admin can install it directly from their…
SwissFlowIt announces its integration with ServiceNow to build native applications for the ServiceNow AI platform, with their first product Documate…
Roberto Álvarez Alonso, co-founder of SwissFlowIt, shared lessons from 15 years with ServiceNow at SNUG Romandie #16, addressing why documentation…
What we’ve shipped recently across the SwissFlowIt product line.
Paste and type markdown directly in the editor, see who's collaborating live, and get a friendlier outline panel on fresh…
This month’s release makes it easier to share specific parts of a page, brings uploaded files directly into the editor,…
Take control of your workspace layout and stop recreating the same content blocks from scratch — this month's update has…
Get more out of your attachments and stop losing time hunting for pages — this month's update makes both noticeably…
We’re a small team with deep ServiceNow expertise and an obsession with building software that actually feels good to use.
Our team has spent years inside ServiceNow — as architects, owners and developers. We know what actually works.
We care deeply about quality, and even more about the people using our products.
Powerful doesn’t have to mean complicated. Every product we ship has to feel good to use.
We’re a small team. That means direct access, fast decisions and products we’re genuinely proud of.
After years leading ServiceNow implementations at organisations like CERN, Richemont and MSC, we kept running into the same issue: knowledge was scattered everywhere — Confluence, SharePoint, KB articles, ticket notes, people’s heads.
External tools helped, but switching context, managing access and keeping data in sync created more friction than they solved. We wanted documentation that lived inside ServiceNow, not alongside it.
So we built it. SwissFlowIt was founded to create the tools we wished we’d had — modern, practical products that make ServiceNow easier to use and harder to outgrow.
With one foot in Geneva and one in Asturias, we bring a mix of Swiss rigour and Spanish drive to everything we ship.
We’re a small team and we respond personally. Whether you have a question, want a demo or just want to know more — drop us a line.
