Products that make ServiceNow flow
SwissFlowIt builds apps on ServiceNow that your teams will actually want to use — modern interfaces, real workflows, built by architects who know the platform inside out.
Our products
Documate
Create, organise and share beautiful documentation using live data from your ServiceNow platform.
- check_circle Always up-to-date content
- check_circle Real-time collaboration
- check_circle Stored securely inside ServiceNow
Importmate
Upload PDFs, Word docs, Excel and PowerPoints and turn them into Knowledge Base articles in ServiceNow automatically. No manual reformatting.
- check_circle Multi-format support
- check_circle Accurate content parsing
- check_circle KB-ready output
Raycast extension
Search records, navigate your instances and manage your ServiceNow work — without opening a browser tab.
- check_circle Search across multiple instances
- check_circle Quick access to records and modules
- check_circle Free on the Raycast Store
SwissFlowIt labs
Free tools for the ServiceNow community, available on ServiceNow Share.
- check_circle Small but handy ServiceNow utilities
- check_circle New tools added regularly
- check_circle Free on ServiceNow Share
The smarter way to document in ServiceNow
Documate brings modern documentation into ServiceNow — with live data, real-time collaboration and a clean editor your team will actually enjoy using.
Why teams choose SwissFlowIt
We’re a small team with deep ServiceNow expertise and an obsession with building software that actually feels good to use.
Built by platform experts
Our team has spent years inside ServiceNow — as architects, owners and developers. We know what actually works.
Swiss precision, Spanish passion
We care deeply about quality, and even more about the people using our products.
Good UX shouldn’t be a luxury
Powerful doesn’t have to mean complicated. Every product we ship has to feel good to use.
Boutique by choice
We’re a small team. That means direct access, fast decisions and products we’re genuinely proud of.
Built by people who lived the problem
After years leading ServiceNow implementations at organisations like CERN, Richemont and MSC, we kept running into the same issue: knowledge was scattered everywhere — Confluence, SharePoint, KB articles, ticket notes, people’s heads.
External tools helped, but switching context, managing access and keeping data in sync created more friction than they solved. We wanted documentation that lived inside ServiceNow, not alongside it.
So we built it. SwissFlowIt was founded to create the tools we wished we’d had — modern, practical products that make ServiceNow easier to use and harder to outgrow.
With one foot in Geneva and one in Asturias, we bring a mix of Swiss rigour and Spanish drive to everything we ship.
Let’s talk flow
We’re a small team and we respond personally. Whether you have a question, want a demo or just want to know more — drop us a line.