May 2025 brings a new way to make your documentation more engaging and helpful for readers.
Create eye-catching callouts within your pages. Whether you need to highlight important information, warn users about changes, or celebrate successful outcomes, this new feature is all you need.
Insert callouts instantly with slash commands
Type “/callout” anywhere in your document to bring up the command menu, then select from four callout types: Info callout (blue), Alert callout (amber), Tip callout (green), or Critical callout (red). Each option has a distinctive icon, so you know exactly what you’re choosing.
This direct insertion method means you can add visual emphasis without breaking your writing flow. No need to hunt through menus or remember complex formatting. Just type, select, and start writing your callout content.
Switch between callout types with one click
Once you’ve created a callout, changing its type is incredibly simple. Click on the block menu to reveal the style menu, then select any of the four available types. Need to escalate that informational note to a warning? Just click the Alert callout option and watch it transform instantly with new colour, icon, and styling.
This flexibility means you can start with any callout type and refine it as your content evolves. No need to delete and recreate banners when your messaging needs change. The block menu makes switching between Info, Alert, Tip, and Critical callouts feel natural and immediate.
A few more improvements
🎯 Smart callout icons: Icons automatically scale based on your heading levels, maintaining perfect visual proportions throughout your document.
🆙 ServiceNow Yokohama compatibility: Validated Documate’s full compatibility with ServiceNow’s Yokohama release.
What’s next?
We’re exploring additional callout styles and investigating ways to make these callouts even more interactive. Expect to see more customisation options in future releases.