October brings powerful connections to Documate! We’ve expanded our integration capabilities with two new additions: LinkedIn and Metabase dashboards.
Enrich your documentation with business intelligence and professional networking data.
LinkedIn integration: Embed professional content in your documentation
Embed LinkedIn posts directly into your ServiceNow documentation and bring external expertise right into your knowledge base.
With this feature, you can include relevant LinkedIn updates, articles, and discussions that supplement your documentation. This helps your team stay current with industry trends and expert opinions while maintaining the context of your internal procedures.
💡 Pro tip: Embed posts from industry influencers or your company executives to add authority to your documentation and connect procedural knowledge with strategic thinking.
Metabase dashboards: Bring your data stories to life
Numbers tell powerful stories when presented correctly. The new Metabase dashboard integration lets you embed rich visualisations directly in your documentation, addressing the gap between data insights and procedural knowledge.
This integration pulls live dashboard data into your documentation pages, ensuring your teams always see current metrics alongside processes and procedures. This connection transforms static documentation into a dynamic resource that helps teams understand not just how to do something, but the impact of their work.
💡 Pro tip: Pair procedural documentation with relevant performance dashboards to give teams immediate feedback on how well processes are working.
Visual improvements and bug fixes
We’ve made several visual improvements and squashed some bugs to make your Documate experience even better.
🖼️ Better cover photo experience: We’ve rebuilt our Unsplash cover photo handling for reliability. Cover images now remain in place until new ones load successfully, and we’ve added clear loading states to prevent confusion during updates.
👤 Profile links: Fixed links to ServiceNow profiles, ensuring direct navigation between documentation and user information.
🌟 UI refinements: Display improvements in avatars, star ratings, and loading indicators in ServiceNow tables for a more consistent visual experience.