July brings shortcuts for action items, integration with Unsplash for beautiful cover photos, and an add-on to save ServiceNow teams a lot of time when onboarding new members.
Keep track of your Action items
The new Action item shortcut automatically links ServiceNow private tasks to the page you’re working on, eliminating manual correlation steps.
Never lose track of action items again. Capture action items directly in your documentation that will become trackable ServiceNow private tasks. These tasks remain connected to your notes for context, while also appearing in your ServiceNow task lists for reliable follow-up.
💡 Pro tip: Use this for meeting notes to ensure action items are not forgotten.
Beautiful page covers with Unsplash integration
Documentation pages deserve eye-catching cover photos. Our new Unsplash API integration automatically selects relevant images based on your page title and content.
Documate intelligently applies professional cover images that match your content, making your documentation spaces more engaging and helping users quickly identify different sections of their Workspaces.
Add-on to document ServiceNow developments
This add-on bridges the gap between your documentation and your development environments.
With this feature, ServiceNow developers can instantly document their work without switching contexts, and later easily access that documentation when revisiting the component. Similarly, anyone viewing documentation in Documate can quickly jump to the corresponding development item in the DEV instance, ensuring technical information and implementation details are always in sync.
See how this feature helps new developers become productive from day one.
This integration helps new team members contribute confidently without constantly interrupting senior colleagues, leading to faster onboarding and more consistent development practices.
Additional improvements
🔍 Dynamic queries: Enhanced record retrieval to use current page context in queries, making data displays more relevant without extra configuration.
🛠️ Debugging improvements: Updated our development environment for smoother troubleshooting when building custom extensions.
🔑 API key management: Resolved issues with API key handling across different instances for more reliable connections.