AVILÉS, Spain — August 5th, 2025. SwissFlowIt today announced its integration with ServiceNow to build native applications for the ServiceNow AI platform, driven by their core belief that work should flow effortlessly and empower teams rather than slow them down. The effort enables SwissFlowIt to create better experiences and drive value for customers.
ServiceNow’s expansive partner ecosystem and partner program is critical in supporting the $275 billion forecasted market opportunity through 2026 for the Now Platform. The ServiceNow Partner Program recognises and rewards partners for their varied expertise and experience to drive opportunities, open new markets, and help customers transform their business across the enterprise.
As a Registered Build Partner, SwissFlowIt develops certified applications built for ServiceNow. SwissFlowIt’s first product, Documate, helps teams capture and share the knowledge that really matters — not just documents, but the know-how behind them. By keeping essential information up to date and easy to find, Documate reduces onboarding time, prevents knowledge loss when people leave, and helps teams work more efficiently — all within ServiceNow.
“With over 15 years of experience working with ServiceNow in both technical and strategic roles, I’ve seen how poor documentation can stall even the most promising implementations,” noted Roberto Álvarez Alonso, co-founder of SwissFlowIt.
“With Documate, we eliminate that barrier, making documentation inside ServiceNow as natural as using the platform itself. This not only drives adoption and improves knowledge quality but also frees teams to focus on what truly matters: delivering business value. The Now Platform accelerates this transformation, and together we’re reshaping how organizations capture and share knowledge.”
“The key to a vibrant partner relationship is mutual focus on delivering value where it matters most—customer outcomes” said Michael Park, senior vice president, global partnerships and channels at ServiceNow.
“SwissFlowIt builds on the ServiceNow AI Platform to help customers streamline complex operations, reduce manual effort, and unlock the full value of their digital investments. This collaboration extends our reach beyond what we can achieve alone, driving real outcomes across IT and the broader enterprise. I’m excited about the innovation we’ll deliver together.”
About SwissFlowIt
SwissFlowIt believes that work should flow effortlessly, freeing people to create value instead of wrestling with tools.
As a certified ServiceNow Build Partner, the company develops user-centred applications that run natively within the Now Platform—combining rapid deployment with enterprise-grade scalability so organisations can see results in days and continue growing without disruption.
Documate, SwissFlowIt’s first solution, reimagines documentation within ServiceNow by enabling teams to create interactive docs that feel more like apps than static pages. It guides users to capture knowledge in context, then organises and surfaces it exactly where tasks occur—turning once-hidden expertise into an always-available asset and making information part of the natural workflow, so teams move faster and with confidence.
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